Cancelation Policies:

  • 30% deposit is due at time of booking. This ensures that the space is booked out privately for your party. Full payment is required by the day of the party.
    No re-funds are given. But we will work with you to find a different date that works for your party. 

What is not included with the Party Packages? 

  • Gratuity is not included, if you are pleased with the experience here at Princess Day Spa please show our workers your appreciation in the form of tipping. 

  • Everything is detailed according to the package chosen. Unless otherwise agreed upon between us,  parents are responsible for the cake or cupcakes.

  • Service Fee- a $25 charge will be added to your balance if any food other than cake/cupcakes were to be brought in. 

Party Policies

  • Each princess party package includes at least 1.5 - 3 hours access to our private princess party room.

    • Party room will be decorated according to selected package theme.

    • Approved table top decorations & balloons may be brought in to decorate. We are not responsible for removing gifts and personal items for your party. 

  • To be prepared for a smooth transition , we ask that you notify us about the final headcounts of how many adults and kids will be attending so we can arrange our staff accordingly. 

  • Each package will tell you how many kids are included, including the birthday girl. For example, our Mini Princess package allows up to 7 kids. That is 6 guests + the birthday girl. 

  • Additional guests will be extra. Additional charges are listed under each party package.

 

LATE ARRIVAL POLICIES

  • In order for the party process to flow smoothly, and to make sure our guest of honor is having the attention they need, we will have late arrivals go along with our progress instead of starting them from the first station. 

    For example, our guest of honor has already got her nails and hair done and is now on her third station. Our late arrival will be forfeiting the first two stations and will join the group at the third station. We will try to accommodate late arriving guests, but we can not guarantee they will receive every single treatment the other guests have already received

  • We will not offer refunds for guests that fail to show up. 

Early ARRIVAL POLICIES

  • Our venue is booked privately for each party. Out of respect to the party that may be occurring before yours, we ask that parents and guests arrive no sooner than 15 minutes prior to start time. Arriving more than 15 minutes early will result in a $30 charge. We understand you may want to set something up. We will have a party coordinator available to help with any set-up before the party.

Store Hours

Monday-Sunday

*BY APPOINTMENT ONLY

Tuesday-Closed

Thursday-Closed

Princess Day Spa

469-464-4495

2805 E Grapevine Mills Cir. Suite 124
Grapevine, Tarrant County 76051
USA

©2017 by Princess Day Spa.